I can’t log in. What should I do?

If you're having trouble logging into Pigax, don’t worry—this guide will walk you through the most common issues and how to resolve them. Whether you've forgotten your password, entered the wrong email, or are facing technical glitches, we’re here to help you get back to managing your pigs efficiently.

Step 1: Check Your Login Credentials

  1. Double-check your email and password
    Make sure there are no typos, and that Caps Lock isn’t accidentally turned on.

  2. Correct account
    If you have multiple Pigax accounts (e.g., for different farms or regions), confirm you're using the correct email address associated with the account you're trying to access.

 

Step 2: Reset Your Password

If you've forgotten your password:

  1. Click the Forgot Password?” link on the login screen.

  2. Enter the email address associated with your Pigax account.

  3. Follow the link sent to your email to create a new password.

  4. Try logging in again using the updated credentials.

 

Step 3: Contact Support

If none of the above steps work:

  • Reach out to the Pigax Support Team, Include the following details to speed up resolution:

    1. The email address you're using

    2. A description of the problem

    3. Screenshots (if possible)

    4. Any error messages you received